Customer Feedback Survey

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Who helped you today? *Select oneClerk of Court Cecil "Trey" HightowerChief Deputy Clerk Sherry SearsCourt Supervisor Rita KnechtDeputy Clerk Jessica SextonDeputy Clerk Glorianna MediateDeputy Clerk Wanda BaileyDeputy Clerk Beth PostonDeputy Clerk Nikki SallsDeputy Clerk Lila EatonDeputy Clerk Lynn McDonaldSelf-Help / Website Inquiry

How did we help you today? *Check all that apply.Criminal CourtOfficial RecordsTrafficProbateChild SupportEvictionsMisdemeanorJuryCircuit CivilCounty CivilJuvenileFamilySmall ClaimsOther

How would you rate the speed of our Deputy Clerk(s) in resolving your issue? *Very FastSomewhat FastNeutralSomewhat SlowVery Slow

How would you rate the clarity of the information provided by our Deputy Clerk(s)? *Very ClearSomewhat ClearNeutralSomewhat UnclearVery Unclear

How would you rate the responsiveness of our Deputy Clerk(s) to your inquiries? *Very ResponsiveSomewhat ResponsiveNeutralSomewhat UnresponsiveVery Unresponsive

How would you rate the effectiveness of our Deputy Clerk(s) in resolving your issue? *Very EffectiveSomewhat EffectiveNeutralSomewhat IneffectiveVery Ineffective

How would you rate your overall satisfaction with the service you received from the Jefferson County Clerk of Court? *Very SatisfiedSomewhat SatisfiedNeutralSomewhat DissatisfiedVery Dissatisfied

How would you rate the ease of website navigation? *Very EasySomewhat EasyNeutralSomewhat DifficultVery Difficult

Is there anything you would like to see added to our website? *

Did you accomplish the goal of your visit? *YesNo

Do you have any additional comments or suggestions for improving our customer service experience?

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